APPS / GORGIAS
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Gorgias

Ticket-based helpdesk with live chat; Starter includes 50 tickets/mo, then $0.40 per ticket.

Vendor: Gorgias Inc. ↗ apps.shopify.com

Current pricing

As of Oct 19, 2026
PLANPRICESOURCE
Starter$10/mo↗ apps.shopify.com
Basic$60/mo↗ apps.shopify.com
Pro$360/mo↗ apps.shopify.com
Advanced$900/mo↗ apps.shopify.com

What the listing says

  • Starter: 3 agents, 50 tickets/mo, then $0.40 per ticket
  • Basic: 300 tickets/mo, then $40 per 100
  • AI Agent add-on available
  • 7-day free trial

Listing rating 4.3★ from 706 reviews, checked Oct 19, 2026.

Source: ↗ apps.shopify.com

Change history

May 28, 2025Plan changeGorgias accounts created from May 28, 2025 pay both a ticket fee and an AI Agent automation fee when AI resolves a ticket; older accounts may stay on legacy billing.Details →

Gorgias alternatives →   Compare helpdesk & live chat apps →

Updated Oct 19, 2026